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Vanilla Concierge

Transparent. Sustainable. Fair.

Our full-service offering offers you verified suppliers, complete traceability, and sustainable products of unbeatable quality at international export prices.

vision

Our vision is to make healthy, high-quality food accessible to everyone – not as a privilege, but as a matter of course. We want the countries of origin of raw materials and their traditional agricultural cultures to receive the appreciation they deserve. Transparency and fairness in trade should benefit all parties involved, without compromising on quality and sustainability.

Vanilla farmer on plantation in Indonesia
Richard Portier in a greenhouse with vanilla plants, sustainable cultivation and fair trade at Vanilla Concierge.
Ripe mangoes on a mango tree
Ripe cocoa fruits grow directly on the tree trunk, sustainable cultivation for Vanilla Concierge.

engagement

Our commitment to quality and transparency is evident in every aspect of our work. The result is equal partnerships, the highest product quality, and lasting customer loyalty.

10,000

Direct collaborations with farmers worldwide, encompassing over 10,000 plantations, are at the heart of our partnerships - and we continue to grow!

+130

We already offer over 130 carefully selected products that meet the highest quality standards. Our product range is constantly growing and impresses in all areas.

100%

Each of our new customers becomes a loyal regular customer and constantly relies on our transparency and quality.

100%

Maximum satisfaction is guaranteed because our premium food and first-class service are convincing – 100% of our customers are completely satisfied.

You receive ...

Ensure the highest quality and transparency today. Contact us and rely on verified supply chains!

Sustainable and ethical food sourcing

For sustainable success, rely on responsibly produced food that takes environmental and fairness into account.

Traceability with confidence

With our transparent supply chains, you eliminate any concerns about the origin and quality of your products.

Highest quality at no extra cost

Experience how our premium foods solve your shopping insecurities without putting a strain on your budget.

Advantages

Pictured is Richard Portier, founder and CEO of Vanilla Concierge, standing on a riverbank leaning on a wooden box labeled “Florida Ice Green.”

Efficient procurement management

Save valuable time and stress by placing the entire management of your high-end food procurement in expert hands; we handle the complexity for you.

Workers sort vanilla pods wearing protective clothing at a processing facility, assisted by Vanilla Concierge.

Safe and certified
Quality

Certified and premium food that meets international standards, no more headaches about compliance with regulations.

Hand of Richard Portier touches vacuum-packed vanilla pods, carefully prepared for shipping by Vanilla Concierge.

Cost efficiency and purchasing advantages

Benefit from optimized processes and international export prices that reduce your costs while guaranteeing high-quality products.

Your challenge.
Our solution.

Vanilla Concierge - Unripe vanilla pod from the plantations in Indonesia.

You know it only too well:

The constant worry that the product quality delivered will not meet your high standards and that your business will suffer.

Unreliable suppliers disrupt your processes, and delayed or incomplete deliveries jeopardize your planning.

It also often remains unclear whether the products were truly produced ethically and sustainably, a risk to your company's reputation.

The administrative effort required for documentation and quality control wastes valuable time, and the high costs of high-quality, sustainable products put pressure on your budget.

All this while striving to meet your customers' expectations.

Richard Portier stands under a mango tree and looks at the ripe fruit, sustainably grown at Vanilla Concierge.

But there is another way:

Our full-service offering comprehensively solves your challenges.

We provide access to high-quality, ethically and sustainably produced food with full transparency and traceability throughout the entire supply chain.

Our careful quality control and comprehensive documentation secure all relevant information and create security.

In this way, we eliminate uncertainties, reduce administrative effort and enable you to rely on first-class products and efficient processes.

And as if that's not enough, you get the products at international export prices.

We take your business to the next level

Contact us today!

Cooperation with Florida Ice   green

As part of the project, the plantations in Indonesia were visited and the working and living conditions of the farmers were carefully examined.

With our service, Florida Eis can optimize its costs, improve quality, and ensure transparent procurement for its customers.

References

Our service is very popular across all food processing industries, whether in ice cream manufacturing, gastronomy, patisserie, cosmetics, or food retail. We support numerous companies in the sustainable and transparent procurement of their products, thus strengthening their communication and building trust with customers.

Florida Eis Green logo in green and blue, symbol for environmentally friendly products.
Brahmii logo: black text on pink background, natural ice cream, macarons & cake at the Jägertor
CuisinEvent logo: Green lettering with a stylized golden plate and stars on a white background.
Logo of Miriam Eva Kebe Living: Dark blue lettering with a capital ‘m’ on a white background
Wally and Paul logo: Brown, playful lettering on a cream background.
ConVency logo: Green lettering with a stylized golden serving cap and stars on a white background.

Testimonials

"Seit einiger Zeit beziehen wir unsere Vanilleschoten von Vanilla Concierge. Wir verwenden diese für unser Eis. Die Qualität ist hervorragend. Die Schoten sind frisch, groß, saftig und lassen sich gut verarbeiten. Auch die Kunden sind begeistert. Das Kundenfeedback bestärkt uns darin, auch weiterhin mit Vanilla Concierge zusammenzuarbeiten. Zudem erhalten wir Bio-Qualität von einem kleinen Familienbetrieb ohne viele Zwischenhändler. Auch das ist für uns ein wichtiges Kaufargument."

Logo of the ice cream manufacturer Vanille & Marille, pink background with two figures and colorful sprinkles

Vanille & Marille

Berlin ice cream factory

"Wir sind begeistert von der Qualität der Produkte und können Vanilla Concierge als Premium-Lieferanten nur empfehlen. Die hochwertigen Rohstoffe und der verlässliche Service haben uns überzeugt, absolut erstklassig!

Man spürt den Concierge Service in jeder Hinsicht, die Produkte werden uns Teilweise persönlich gebracht. Wir fühlen uns durch den engen Kontakt sehr gut aufge"

Brahmii logo: black text on pink background, natural ice cream, macarons & cake at the Jägertor.

Brahmii

Eis- & Macaronmanufaktur

"We source some of our raw materials from Vanilla Concierge and are impressed by the quality. For our vanilla ice cream production, for example, we ultimately had to choose Planifolia powder, even though Tahitensis impressed us with its exceptional intensity. In fact, Tahitensis was so aromatic that we were concerned customers might perceive it as artificial. Vanilla Concierge impresses with outstanding quality and fair prices; highly recommended!"

Eisbuben Logo.png

Eisbuben

Potsdamer Eismanufaktur

Get a quote now!

Get first-class premium food and the worry-free, all-round service your business deserves.

Quality and transparency guaranteed!

First order with bonus

Richard Portier talking to a woman at the traditional stove, sustainable spice production by Vanilla Concierge.

Premium products

Get direct access to the highest quality, ethically sourced and sustainably produced food – with complete transparency and restocking.

Worry-free package

We handle the entire process for you, from procurement, quality assurance, certification, and documentation. You don't have to worry about a thing.

Satisfaction guarantee

If you are not fully satisfied with one of our products or service, we offer a hassle-free refund or replacement - no questions asked.

contact

Do you have any questions about our products or services? Don't hesitate to contact us – we'd be happy to help! Your concerns are important to us, and we typically respond within 24 hours.

+49 151 59898798
hello@vanillaconcierge.com

Bahnhofstrasse 1A,

15526 Bad Saarow

Imagine your workday running smoothly, without delivery issues, time-consuming documentation, and quality control. Our service makes stress and uncertainty a thing of the past. You receive first-class food without having to worry about quality, sustainability, or transparency. This frees up valuable time for the essentials of your business.

EU organic logo: White leaf made of stars on a green background, symbol for certified organic products in the EU.

ORGANIC quality

What are you waiting for?

Leave the stress behind and focus on quality and sustainability!

Richard Portier in conversation with a vanilla farmer on a sustainable plantation, supported by Vanilla Concierge.
Foggy tropical landscape at sunrise with dense palm forest and mountains in the background.

Show your worth.

Vanilla Concierge - Farmer sits in front of his harvest and smiles friendly.

Professional storytelling for sustainable success:

Our marketing service offers you an invaluable tool to authentically communicate your company's values.

Our team travels to the producing countries to create videos, photos and documentaries that impressively demonstrate the sustainable and ethical production of your raw materials.

At the same time, we monitor the working and living conditions of the farmers, as well as the quality of their raw materials.

This makes the origin and quality of your products visible and positions you as a responsible market leader in terms of transparency and sustainability.

Use this opportunity to strengthen your brand and sustainably deepen customer loyalty.

Seize the opportunity

Let your brand shine, contact us now and get started with authentic storytelling!

Richard Portier checks cocoa beans from a large bag, fairly traded and sustainably sourced by Vanilla Concierge.
Image by Dipu Chandran
Hand pollination of a vanilla flower by a farmer, sustainable cultivation supported by Vanilla Concierge.
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